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Lifetime Limited Warranty
Staub USA, Inc. guarantees that your Staub cast iron cookware will be free from defects in material and workmanship at the time of purchase. You must follow care and use instructions provided with the product for this warranty to apply. It covers normal household use only and does not cover
normal wear, damage caused by commercial use, abuse or mishandling. This warranty does not cover damages such as the cost of repairing or
replacing other property that is damaged due to a defect in product, the cost for transportation of the product to get warranty service, loss of time,
inconvenience, loss of use or other consequential or incidental damages. This warranty is extended to the original purchaser only and is nontransferrable.
Proof of purchase must be demonstrated. Decisions as to the cause of damage are the responsibility of Staub and all decisions are
final.
To Claim this warranty
To make a claim under this Lifetime Limited Warranty, you will need to call our Consumer Services toll free number (866) STAUB-US to preauthorize
this return. At that time a return authorization number will be assigned. You will have to mail the damaged cookware, properly packaged,
postage pre-paid to: Staub USA, 115 Pine Avenue, Suite 350, Long Beach, CA 90802. Please include your name, address, authorization number,
description of the complaint and proof of purchase. For shipping, we recommend the use of a certified carrier providing a tracking number.
STAUB is not responsible for lost shipments.
If we determine that there are manufacturing defects in the returned item, the defective cookware, purchased in the United States will be replaced,
free of charge, or replaced with a similar product. We cannot guarantee that the same color or size will be available.
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